faqs-machine
Frequently asked questions

FAQs - General Questions

Are your parts and accessories universal? Are those the most common types in Australia? Hydraulic fittings and engine parts, for instance.

It’s important to note that excavator spare parts are not universal and may vary in configuration among different brands.

At YUFAN, we offer various spare parts for excavators, including hydraulic fittings and engine parts. These parts cannot be obtained within Australia but can easily be acquired through our online customer support. Our extensive collection of parts allows us to ship your request directly from our warehouse within 24 hours.

Please get in touch with us at info@yufanmachinery.com for further information. We’re always here to help!

Can I order the accessories only?

Unfortunately, we cannot sell attachments or accessories separately as per company policy. All of our accessories are sold along with the machine itself. However, if you have previously purchased a YUFAN machine, we would be delighted to provide spare parts or attachments individually. We appreciate your understanding of our policies.

Why is it important to maintain your compact equipment?

As with any machinery, keeping construction equipment in good working order is important. Not only helps to avoid unexpected breakdowns and costly repairs, but it also helps to ensure the safety of the operator and bystanders.

What is the checklist for compact equipment?

Following a regular maintenance schedule is important to keep construction equipment properly maintained. It should include a daily inspection and more thorough checks weekly or monthly.

The following is a checklist of maintenance tasks that should be carried out regularly:
– Check the engine oil level and quality
– Check the coolant level and condition
– Check the hydraulic fluid level and condition
– Check the air filters
– Check the tire pressure and condition
– Check the brakes
– Check the electrical system

By following this checklist, you can help to ensure that your construction equipment is always in good working order.

Will the machine experience a slowdown after extended use?

Under normal usage and maintenance, the YUFAN machine should not experience these issues. However, there are several factors that can contribute to a machine slowing down:

1. Prolonged operation of the excavator
Continuous and extended operation of the small excavator can result in overall wear and tear, leading to a potential decrease in performance.

2. Circuit short-circuits or servo control valve malfunctions
Electrical issues such as circuit short-circuits, or malfunctions in the servo control valve can affect the machine’s performance, causing it to slow down.

3. Hydraulic pump failure
A problem with the hydraulic pump can impact the overall hydraulic system’s efficiency, potentially resulting in a slowdown.

Are all model cabins equipped with air conditioning (A/C)?
All our machinery models can be equipped with a cabin. And the option to add air conditioning (A/C) is available.
However, due to power limitations, only excavators weighing 1.8 tons and above can be installed with air conditioning. This ensures that the necessary power capacity is available to support the A/C system.
Are YUFAN machinery products brand new?
Absolutely. At YUFAN, we’re a renowned machinery manufacturer, and all the machines we sell are brand new. You can trust us to deliver new equipment, so there’s no need to worry about purchasing used machinery.

FAQs - Tractor Related

What type of engine do you use for your tractor?

Many different types of engines can be used in tractors. The type of engine used will depend on the make and model of the tractor, as well as the intended use of the tractor. The most common engine type used in tractors is a diesel engine. Diesel engines are known for their durability and power. They are also very efficient, making them ideal for tractor use.

YUFAN only use the first-tier domestic branded engine to make sure the highest performance and consistency.

What does a tractor engine do exactly?

Engines are the heart of any tractor. They provide the necessary power to perform the various tasks that tractors are called on. From ploughing fields to mowing lawns, engines are what make tractors go.

1. Powering the Tractor. The primary function of the engine in a tractor is to provide power to move it.

2. Running Auxiliary Systems. Engines in tractors also run auxiliary systems, such as hydraulic systems, electrical systems, and air conditioning. These systems require power to operate, and the engine provides that power.

3. Controlling Speed and Direction. Tractor engines also provide power to the transmission, which controls the speed and direction of the tractor.

4. Providing Maintenance Alerts. Many modern tractors have electronic engine control systems that monitor and maintain engine performance.

5. Reducing Emissions. Modern engines in tractors are designed to reduce exhaust emissions and meet strict emissions regulations.

How much does a farming tractor cost?

The cost of a farming tractor can vary significantly depending on the type of tractor you choose. Small and compact models can start as low as $10,000, while larger, more powerful models can cost upwards of $100,000.

How to choose a farming tractor?

When choosing a farming tractor, it is important to compare the features and costs of different models to find the one that best suits your needs.

Consider factors such as horsepower, transmission, weight, towing capacity, and the type of tires most suitable for your terrain. Consider the attachments and accessories you need, such as ploughs, cultivators, and seeders. Ultimately, it is essential to choose a reliable and durable tractor that can handle the demands of your farm and help increase your productivity and yield.

FAQs - Mini Excavator Related

How can I quickly decide which excavator is right for me?
A key factor for selecting the excavator size is the digging depth. The excavator size often corresponds to a specific model with the appropriate tonnage capacity. For example, if you seek a 1-2 meter digging depth, YUFAN 1.2 ton excavator(YFT12) may suit your needs best! We can assist you in identifying the right excavator size based on your desired digging depth and requirements. If you have more questions about choosing an excavator, don’t hesitate to get in touch with us.
Why are mini excavators important in the constrcution industry?

Excavators are one of the most important pieces of equipment in the construction industry. They are used to dig holes, trenches, and foundations for buildings.

Mini excavators are a type of excavator that is designed for small spaces. They are smaller than standard excavators and have a reduced weight and footprint. Mini excavators are becoming increasingly popular due to their versatility and affordability.

How much does a mini excavator cost? Is it worth it?

The cost of a mini excavator varies depending on the brand, model, and size. Mini excavators can cost anywhere from $15,000 to $50,000. However, it is important to remember that excavators are a long-term investment. They should be purchased based on your specific needs and requirements.

What element to consider before buying a mini excavator?

When deciding whether a mini excavator is worth it, it depends on the specific job and how often it will be used. A mini excavator may be necessary if your job involves digging in small spaces or tight areas. In these cases, a mini excavator can save time and labour costs compared to manual labour or larger equipment.

Additionally, owning a mini excavator can give you more control over your schedule and allow more flexibility in completing projects. Purchasing a mini excavator should be based on your needs, budget, and usage. Consulting with a YUFAN professional to seek advice anytime you need.

Are there lights installed on the excavator?

YUFAN mini excavators are equipped with large lights to ensure visibility during night and foggy operations. If you have specific lighting requirements, our OEM support can provide you with customization options.

How does the fuel consumption of the excavator vary?

The fuel consumption of excavators varies depending on the type and intensity of operation. Generally, smaller excavators have lower fuel consumption compared to larger ones.

What fluids do I need to add when starting the excavator for the first time?

First, observe whether the machine contains diesel fuel, engine oil, and hydraulic oil. If they are not present, you will need to add them according to the specific requirements.
For single-cylinder engines that use air cooling, there is no need to add antifreeze.
After receiving the machine, we recommend adding diesel fuel and engine oil based on the actual situation.
Generally, our YUFAN machines do not require adding hydraulic oil as they are already filled at the factory.
Can this machine work in winter?
Yes! YUFAN mini excavators can work throughout the year. Our mini excavators don’t include water tanks. This feature can help eliminate freezing concerns and ensure reliable performance even in winter.
Is there any protection for the cylinders?
Yes! You can enhance the protection of the excavator’s cylinders by opting for cylinder protection plates. These plates can be added to the arm, bucket, and base cylinders, safeguarding them from external impacts during operation.
Can the excavator be fitted with a Parker pump?
Yes! You can equip your excavator with a Parker pump. It is manufactured in the USA. However, please be aware that there may be an additional cost for this upgrade.
Does the Euro V excavator meet the requirements of South American countries?
No, the Euro V excavator (YFT12 model) does not meet the requirements. It is recommended to consider Euro II models for use in South American countries. Euro V engines can face issues with fuel quality in Central and South American countries, leading to engine damage.
Can a mini excavator break concrete?
Yes! Mini excavators can break concrete, ores, rocks, and more. However, it requires a machine with higher specifications. It’s important to consider concrete type, depth, hardness, and the excavator’s engine power for effective concrete breaking.
What is the life expectancy of a mini excavator?
The typical lifespan of a mini excavator is around 10,000 hours. Proper maintenance, particularly for the engine, hydraulic and undercarriage systems, is essential to ensure longevity.
Can excavators only use one type of oil?
We recommend using the same brand and model of oil for excavators. Different oil brands and types contain varying additives. Mixing oils can lead to chemical reactions. And potentially affecting machine performance and even causing engine damage.
Can I drive the excavator to my work site?
It is generally recommended to transport excavators using trailers or flatbed trucks. In special circumstances where self-transportation is necessary, you should remove counterweights. This will ensure that the arm and bucket rotation mechanism are in a locked position. And secure them with safety measures in place.
Can YUFAN's mini excavators be equipped with sunshades?
Mini excavators with a weight below 1.8 tons are customizable according to customer preferences. You can choose to add a sunshade to your mini excavator, and we offer other customization options as well. Please don’t hesitate to contact our team for more information.
What factors affect the lifting capacity of mini excavators?
The lifting capacity of your mini excavator depends on several factors:
1. Hydraulic System: The hydraulic system’s power greatly influences lifting capacity.
2. Counterweight: Proper counterweight enhances stability for lifting.
3. Ground Conditions: Soil type affects stability and lifting capacity.
4. Attachment: Different attachments have varying lifting capabilities.
Mini excavators are versatile machines capable of various tasks, from digging to lifting, and the above factors play a vital role in determining their lifting capacity.

FAQs - Wheel Loader & Skid Steer

Is a compact wheel loader better than a standard size loader?

Compact wheel loaders are one of the latest innovations in the loader industry. These loaders are designed for versatility and manoeuvrability, offering several advantages over standard-size loaders.

One of the biggest benefits of compact wheel loaders is that they are much more affordable than their larger counterparts. YUFAN compact wheel loader is both affordable and versatile.

In addition to being more affordable, compact wheel loaders are more manoeuvrable than standard loaders. This makes them ideal for use in tight spaces or on difficult terrain. A compact wheel loader is a good option if you need one to manoeuvre in tight spaces or on rough terrain.

How much does a compact wheel loader cost?

It’s based on several indicators, such as the size of the loader, the features you need, and the manufacturer you choose. However, you can expect to pay between $15,000 and $30,000 for a compact wheel loader.

Considering purchasing a compact wheel loader, consider the operating costs. Compact wheel loaders are generally more fuel-efficient than standard loaders, saving you money in the long run. They also require less maintenance and repair, which can lead to cost savings.

Compact wheel loaders are a great option for those looking for a versatile and affordable loader. They offer increased manoeuvrability and efficiency and can save you money on initial purchase and operating costs. Consider looking into YUFAN compact wheel loaders for your next loader purchase.

FAQs - Payment & Logistic

Can you offer the DDP (DeliverDutyPaid) price?

I’m afraid that we can’t. It goes against our company policy. However, we can offer you a DDU/DAP (DutiesAtPlaces) price, which means as a purchaser, you need to pay for import customs clearance, duties, and taxes upon delivery.

Why should I pay a deposit first?

At YUFAN, we understand why you may have concerns about paying a deposit upfront. We are happy to arrange for a video call so that you can meet all members of our team and have your questions answered directly. Additionally, our machines are certified to ISO, CE, and EPR standards, guaranteeing high-quality production.

Paying the deposit serves as an assurance for both parties. You secure your machine as well as ensure that manufacturing and assembly at the factory are completed efficiently.

How can YUFAN help me find a reliable customs broker to handle my transaction?

YUFAN’s mission drives us to provide you with more value. Regarding this issue, we can leverage our industry resources accumulated over the years to help you find a reliable local customs broker if you are unable to handle the customs clearance on your own.

How can I obtain the necessary numbers for customs clearance?

The local freight forwarding company typically provides the 11-digit goods Tariff number and ATB number required for customs clearance. These numbers are essential for smooth customs procedures when your goods arrive at the designated port. Don’t worries! Our professional team can assist you throughout the process. And if you have any further questions, please don’t hesitate to contact us.

What delivery options are available?

At YUFAN Machinery, we offer flexible delivery options to ensure convenient shipment of the machines. Considering the logistics and customs requirements, we can arrange transportation to your country. Please provide us with the nearest port, and we will arrange the necessary.

If delivery to the port is inconvenient, we can also deliver the machines directly to your designated address. Our goal is to make the delivery process as smooth and efficient as possible, ensuring that you receive your equipment on time.

How many YUFAN mini excavators can be loaded in a 20ft container?

The maximum quantity of YUFAN mini excavators that can be loaded in a 20ft container as follows:

> 0.8 ton excavator: 10 units

> 1 ton&1.2ton excavator: 8 units

> 1.5 ton excavator: 4 units

> 1.8ton&2 ton excavator: 3 units

 

How to ensure the cabin glass is not damaged during the delivery?

We understand your concerns about potential damage during long-distance transportation. At YUFAN Machinery, we take extensive measures to protect the cabin glass during packaging and delivery. Our machines are wrapped with a protective film, and foam boards are inserted into the gaps between the wooden crate and the machine to provide secondary protection for the glass. If you have specific packaging requirements, our OEM services can be tailored to meet your transportation needs.

What is the estimated delivery time for a machinery if I place an order today?

The typical delivery time for YUFAN machinery is 7-15 working days. The shipping time depends on the destination port. Specific waiting times will vary based on the location of your requested port. Our professional team will promptly update you on the progress of your order shipment.

Can I make payments in euros?
Absolutely! We accept both USD and Euros as payment methods. And each currency has its designated account for seamless transactions. If you have any payment needs about other currencies, please email info@yufanmachinery.com. YUFAN is always here to listen to your thoughts.
Do you accept PayPal?
While we acknowledge PayPal, we advise against it due to higher transaction fees. We recommend safer payment methods like T/T (Telegraphic Transfer). Our payment options are adaptable to various currencies based on your specific situation.
Can I pay in CAD (Canadian Dollars)?
Yes, you can make payments in Canadian Dollars. We offer flexible payment options, including online and offline methods, as well as the convenience of using our foreign local accounts for fast 1-2 day processing.
Do you offer SKD (Semi-Knocked Down) shipments?
Yes, we provide SKD shipments, allowing local assembly at your destination. We offer both SKD and CKD export options to accommodate these needs. You can read more in our detailed blog.
Do I need an import license?
Yes, you’ll need an import license. It’s crucial for proper customs clearance and is required by your freight forwarder. Using a clearing agent is an alternative if you don’t possess an import license. You can also read our delivery options blog for more insights.
Can you provide Form E for import?
Certainly, we offer Certificates of Origin (Form E) to assist in reducing import tariffs for our customers. Form E is a crucial trade document that verifies the origin of goods and the identity of the exporter. It enhances credibility, expedites customs clearance, and mitigates the risk of goods being detained or returned.
What is the HS code for each of your products?
We understand that you may need HS codes for customs clearance, tax refunds, and tariff purposes. At WOTAIchem, we prioritize product compliance with international standards. You can find our HS codes in the customs system online. If you have any further questions or require assistance, please feel free to reach out to the WOTAIchem team at any time.
Does the price include my commission?
Typically, the price offered by YUFAN is EXW (Ex Works) pricing. For more information about delivery options, please refer to our blog post on delivery methods. If you have further questions, please feel free to contact us.
Can I get a refund if I decide not to proceed with the purchase?
We understand that sometimes customs clearance issues or other unforeseen circumstances can arise. Refunds for online payments are typically processed within 24 hours. However, the bank transfer refunds may vary depending on the bank and currency settlement time.
Why does the shipping company request additional fees?
YUFAN handles shipping-related queries. Depending on your order terms (CFR, CIF, DDU, or DDP), different fees may apply. We recommend reading our blog for more information on shipping options.
What is the bill of lading?
The Bill of Lading is your proof of ownership when picking up goods at the port. It comes in two forms: the original and electronic (Telex Release). It serves as your claim ticket for goods upon arrival at the port. If you don’t have import rights, you may need to engage a local customs clearing agent.

FAQs - Dealer related

Is the quantity mentioned in the agency agreement final?

YUFAN Machinery, we prioritize long-term partnerships, and our agency agreements are designed to be flexible and adaptable.

We are committed to analyzing the specific circumstances and working closely with you to determine an appropriate quantity. With our comprehensive agency policy and management system, you can trust that we will find the right solution that aligns with your needs.

What's YUFAN's strategy for establishing offices worldwide?
At YUFAN, we have always embraced a long-term vision for our growth. While establishing offices worldwide is indeed a long-term development goal, we are presently focused on testing various market conditions and making strategic adjustments based on market feedback.
We look forward to the opportunity to become business partners with a focus on enhancing problem-solving capabilities, including pre-sales and after-sales support. Ultimately reduces risks for you.
Can I get an invitation letter from you for my factory visit?
At YUFAN, we maintain a long-term cooperation philosophy. Upon entering into a cooperation agreement, we can provide you with an invitation letter for a factory visit in China. Our valued long-term partners can enjoy even more favorable cooperation terms. We welcome you to join the YUFAN dealer family.

FAQ - Maintenance Related

How can I protect the machine in regions with heavy rainfall?
For rain-prone areas, adding a cabin to the machine is recommended. If you don’t want to add a cabin to your machine, it’s a good choice for increasing the regular maintenance times. For example, repainting and component checks. This procedure helps safeguard machinery longevity.
How can I address slow and weak performance in the excavator?
If you notice decreased performance, check and replace the hydraulic oil regularly. Over time, hydraulic oil quality can diminish, affecting viscosity, flow, and efficiency. Regular maintenance is crucial for optimal performance.

FAQ - Attachment related

Is any additional equipment required to install a breaker hammer on the excavator?
Installing a breaker hammer is hassle-free. You just need to remove the bucket and connect the hammer using a pin. There’s no need for any extra piping or connection parts.
Can I adjust the tension of the tracks on the machine?

We provide instructional videos created by our technical experts that demonstrate how to adjust the tension of the tracks.

 

 

The primary cause of track detachment is insufficient tension, mainly when operating on soft ground. You can prevent track detachment issues by properly adjusting the tension of the tracks.

You can also follow our official YouTube channel for more useful knowledge and technical tutorials for updates

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